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Customer Service Advisor - Finance Department

Waltham Abbey, Essex
£20,000 to £21,000
Job Type
21 Sep 2022
Customer Service Advisor - Finance Department Salary: £20k - £21k Location: Waltham Abbey We are recruiting for a full time opportunity, based in Waltham Abbey for a Customer Service Advisor. Your role will be supporting the business and their customers with timely payments of outstanding invoices, while working with the customer to find a suitable and efficient resolution. If you enjoy data entry, combined with problem solving then this is the role you have been waiting for! This position is based within the Finance team and would be a great opportunity for a candidate seeking an entry level role. Duties will include, but not be limited to: Responsible for responding to any invoice queries in a timely manner To investigate reasons for non-payment, and work with the customer to find a resolution for their reason, while providing any evidence required Timely updates to trackers and reporting Escalating non-payments to the appropriate team Working with the wider team to ensure reduced occasions of non-payment in the future.You will work towards monitored KPIs, ensuring you are working as efficiently as accurately as possible, providing successful resolution of queries. Ideally you will be familiar with Microsoft Dynamics Nav. You must be able to build rapport with ease, while being open minded, to be able to handle conflicts and find a resolution. You must also be happy to work in a demanding and evolving department and role, with a proven ability to adapt when needed. This position will see you dealing with confidential information, which must be adhered to, working in accordance with GDPR at all times. If you are a team player, who will work hard to achieve the results, while always working professionally then click apply today and let us tell you more about this amazing opportunity! Immediate consideration for all applications Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role
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  • Job Reference: 718106121-2
  • Date Posted: 21 September 2022
  • Recruiter: Huntress
  • Location: Waltham Abbey, Essex
  • Salary: £20,000 to £21,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent