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Customer Service Operative

Ipswich, Suffolk
£38,000 to £40,000
Job Type
20 Sep 2022
Customer Care Operative Required A12 & A140 Corridor - Up To £40,000 + Company Van & Tools + Bonus + Full Benefits Package + Top Residential Construction Company Invision are currently representing a leading Construction company who are recruiting for a Multi-Skilled Operative to cover defects within the two year warranty period on new build properties around the A12 and A140 corridor. Key Duties: Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response. Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling and all concrete repair work and minor roof repairs Carrying out repairs of defects within occupied buildings and live environments. Liaising with the Customer service teams, updating them on progress of works carried out. Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times. Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required. Communicating with client representatives in a polite and professional manner. Upholding the image of the company maintaining a professional and smart appearance at all times. Occasionally supervising others to carry out works, inspecting the quality of work being carried out, adhering to health and safety procedures. Time management, organizing days accordingly in order to get the most possible work done within the working day which includes overtime as and when required Key Requirements: Minimum 3 years experience. Must be Working for a national housebuilder / developer Professional etiquette and appearance. Happy to travel throughout the Cambridgeshire region. What is in it for you? A basic Salary up to £40,000 All travel fully paid for via Company Fuel Card / allowance A Ford Transit Custom Van (2017 upwards), inclusive of all tools. Contributory Pension Scheme. Private Healthcare Plan. Performance Related Bonus starting at 5% of basic salary. Life Cover Scheme 25 Days annual leave per year If you are interested in the opportunity then please apply
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  • Job Reference: 717196402-2
  • Date Posted: 20 September 2022
  • Recruiter: Invision Group
    Invision Group
  • Location: Ipswich, Suffolk
  • Salary: £38,000 to £40,000
  • Bonus/Benefits: pension, travel, healthcare, bonus
  • Sector: Construction
  • Job Type: Permanent