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Fraud Operations Sr Specialist - Card Fraud

Glen Allen, Virginia
Job Type
18 Sep 2022

Starting Salary : $19.00/hr

Are you friendly, helpful, positive-minded and enjoy learning? Are you interested in joining a team of professionals that delivers world class Fraud Support? Do you thrive in working in a fast paced environment? Our Fraud Operations Senior Specialist role may be the right career choice for you.

At Citizens Bank, we consider our colleagues to be our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Fraud Support Call Center team. Bring your skills and expertise to our team. Our colleagues have the support and training needed to grow their careers and make a lasting impact.

What you can expect in this role:
  • A hybrid work schedule, working 2 day in the office and 3 days remotely
  • Field a variety of incoming customer calls with a passion to deliver high quality support for our customers
  • Give customers peace of mind by protecting them against fraud
  • Extensive paid training to ensure your expertise and prepare you to handle customer inquiries of increasing complexity
  • Dedicated support from leaders and peers to support your development and performance
  • A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual
  • Satisfaction and pride in producing high quality work
What we offer:
  • Competitive salary with exceptional benefits such as medical, dental, and generous Paid Time Off policy
  • Variety of work schedules to suit your lifestyle and needs
  • Opportunities to grow your career with a company that values career progression
  • Access to 401(k) with corporate match and Employee Stock Purchase Program
  • Access to exclusive colleague offers on Citizens Bank products and services
Hours and Work Schedule:

Hours per Week: 40

Work Schedule: Various 2nd Shift Schedules Available

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  • Job Reference: 715269369-2
  • Date Posted: 18 September 2022
  • Recruiter: Citizens Bank
  • Location: Glen Allen, Virginia
  • Salary: On Application
  • Sector: Insurance & Superannuation
  • Job Type: Permanent