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Immanuel Pathways Omaha - Lead Driver - Full Time Days

Omaha, Nebraska
Job Type
18 Sep 2022
The overall purpose of this job is to assist the Lead Transportation Supervisor or the Transportation Supervisor with key functions such as; scheduling appointments and routes, transporting participants, and providing coverage for the transportation supervisor when gone. In addition to transporting participants, the responsibilities of this job also include transporting meals, durable medical equipment, pharmacy, and any other items deemed necessary. Is responsible for overseeing the cleanliness and safety of vehicles assigned to drivers on a daily basis. Responsible for communicating any safety issues to the Lead Transportation Supervisor or the Transportation Supervisor. Be capable of, and experienced in, transporting individuals with special mobility needs. Supports and lives out Immanuels Mission and CHRIST Promises.

Requirements of Job:
  • Be legally authorized (currently licensed or if applicable, certified or registered) to practice the jobs functions and actions in the respective state in which he/she is resides or is employed.
  • Only act within the scope of his/her authority to practice in the respective state in which he/she is employed.
  • Agree to abide by the philosophy, practices, and protocols of the Pathways organization
  • Job specific competencies for the Lead Driver will be met prior to assuming participant care.
  • Incumbent may be asked to cover for a counterpart at a different Pathways site on a fill-in basis for a short duration.

(Due to volume, there may be a distribution of duties between transportation staff)

Key Areas

Key Responsibilities and Duties of the Job

30% Transporting Participants & Items
  • Responsible for Immanuel Pathways participants-passengers during transport, providing care in a manner which ensures participant satisfaction.
  • Transports participants to and from medical/specialist appointments, and activity outings, as requested by the Interdisciplinary Team via the plan of care.
  • Provides physical assistance to each participant when needed as he/she boards and debarks from the programs vehicles.
  • Transports meals, durable medical equipment, pharmacy, and any other items as deemed necessary for participant.
  • Functions as a member of the Interdisciplinary Team when appropriate.
  • Communicates with Transportation Supervisor daily to be updated on participant conditions/ changes, plan of care changes, or Interdisciplinary Team requests.
35% Scheduling & Coordination of Escorts
  • Processes transportation requests in a timely manner.
  • Schedules participants for transportation to and from the Immanuel Pathways Center, medical doctor or specialist appointments, and activity outings.
  • Works with Transportation Supervisor to resolve scheduling problems for the purpose of ensuring all routes are covered in a safe, efficient, and timely manner.
  • Coordination with clinic of contracted services appointment times and schedule.
  • Coordination with day center for escort needs for appointments.
  • Assist with the development and monitoring of transportation routes to improve safety and efficiency.
  • Communicates with Transportation Supervisor and drivers daily to be updated on participant conditions/changes, plan of care changes, or Interdisciplinary Team requests.
  • Ensure the schedule is documented in the electronic medical record.
10% Scheduling & Maintenance
  • Follows assigned schedule, makes adjustments to meet unanticipated changes, while considering the needs of the participant and requirements of the Pathways PACE Center. Communicates these changes to dispatch.
  • Maintains and completes daily required records i.e., Pre- and Post-Trip Inspections, gasoline purchases.
  • Immediately reports, to Transportation Coordinator, any vehicle or cell phone operating problems, malfunction, or incidents out of the ordinary routine.
  • Operates equipment safely and in compliance with vehicle licensing regulations.
  • Maintains the vehicle in a neat and clean condition.
  • Ensures vehicle equipment is maintained and operating within manufactures recommendations, replacing supplies as needed.

Scheduling & Dispatch

Responsibilities may include:
  • Responsible for providing transportation dispatching and routing services; dispatch paratransit vehicles as appropriate.
  • Create, maintain and monitor computerized daily manifests; modify and update schedules to improve services.
  • Receives requests for service and input requests into Computer Aided Dispatch (CAD).
  • Performs transport data extraction from and input into Mediture.
  • Create monthly reports.
  • Perform a wide variety of clerical duties including answering phone and data entry.
  • Maintain accurate records, logs and files on transportation and paratransit services.
5% Coverage of Transportation Supervisor
  • Dispatches drivers during scheduled routes and appointments.
  • Functions as a member of the Interdisciplinary Team (IDT). Maintains regular attendance at, and participants in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
  • Ensures the daily work schedules for each Transportation Driver is communicated to each employee.
  • Communicates Interdisciplinary Team decisions, participant changes, plan of care changes, and updated information to transportation staff on a daily basis.
  • Ensures the scheduling, coordination, communication of the driver route assignments of Immanuel Pathways Program.
  • Ensures the daily work schedules for each Transportation Driver is communicated to each employee.
5% Safety Standards
  • Follows safety policies and guidelines through:
  • Complying with OSHA (Occupational Safety and Health Administration) guidelines
  • Implementing Exposure Control Plan
  • Complying with Emergency Preparedness Plan
  • Using proper lifting and push/pull techniques, use gate belt assistance and participant transfers
5 % Other
  • Perform other duties as required or requested.
  • High school diploma or equivalent is required.
  • One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire.
  • One (1) year of commercial driving experience is preferred.
Other Requirements-
  • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
  • Must have a valid Drivers License in the respective state in which he/she resides and in Iowa, must have a chauffers license or ability to obtain one within 14 days of employment.
  • Must have an acceptable record from the respective states Motor Vehicle Department in which the individuals license was issued.
  • Basic Life Support (BLS) Skills i.e. Health Care Level Cardiopulmonary resuscitation (CPR); Automated External Defibrillator (AED); First Aide (FA).
  • Must be able to successfully pass a DOT Medical Exam and obtain a DOT Medical Examiners Certificate.
  • Hiring is contingent on successfully passing a DOT Medial Exam and obtaining DOT Medial Examiners Certificate.
KSA- Knowledge Skills and Abilities-
  • Knowledge of safety requirements pertaining to the transportation industry
  • Skilled in identifying and recommending problem resolution.
  • Skilled in establishing and maintaining effective working relationships with participants, co-workers, and the public.
  • Skilled in developing and maintaining good interpersonal relationships.
  • Ability to chart via Electronic Health Records.
  • Proven experience and basic computer proficiency (internet, email, Microsoft Office).
  • Ability to work independently with minimum supervision.
  • Ability to deal professionally and diplomatically with people.
  • Ability to react calmly and effectively in an emergency situation.
  • Ability to be flexible and able to coordinate multiple tasks at once.
  • Ability to read and understand maps and/or routing information to navigate within the service area.
  • Ability to handle information in a confidential manner at all times.
Posting Title: Immanuel Pathways Omaha - Lead Driver - Full Time Days

Job ID:

External Company URL:

Street: 5755 Sorenson Parkway

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  • Job Reference: 715266987-2
  • Date Posted: 18 September 2022
  • Recruiter: IMMANUEL
  • Location: Omaha, Nebraska
  • Salary: On Application
  • Sector: Community & Sport
  • Job Type: Permanent