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Operations PMO Manager

San Jose, California
Job Type
3 Aug 2022
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the worlds leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.


The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.


Responsible for leading the Project Management Team

Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues

Collaborate with customer (internal or external) from requirements gathering through product acceptance

Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers

Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project

Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)

Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting

Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget

Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff

Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products

Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance

Provide regular and consistent communication between the launch team, the business unit, and the customer

Identify potential risks and make resolution suggestion through the escalation process

Open and regular communication of priorities and status of projects with Operations Management and site leadership

Participates managing internal in-process material, samples allocation, and system logistics

Manage the monthly operational project reviews

Manage the weekly project reviews for the Project Management organization

Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs

Comply and follow all procedures within the company security policy

May perform other duties and responsibilities as assigned



Demonstrated Leadership and Management capabilities

Project Management Professional (PMP) or equivalent certification desirable

Knowledge of organizations operating policies and procedures required

Knowledge of organizations culture and guiding principles

Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc

Prior experience in customer interface

Strong operational and financial knowledge required

Substantial knowledge of Jabil and demonstrated ability to leverage organization

Consultative skills (ability to understand true customer needs)

Good communications skills

Distinctive problem solving leader

Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude

Automotive/ Medical background experience as required

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required


Bachelors degree required (Supply Chain Management or Engineering)

Minimum 5-7 years work-related experience required in a supervisory/management role and

Minimum 3 years project management experience or related discipline

Or an equivalent combination of education, training and/or experience

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (), the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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  • Job Reference: 676654236-2
  • Date Posted: 3 August 2022
  • Recruiter: JABIL
  • Location: San Jose, California
  • Salary: On Application
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent