To stock, rotate, and face product, cut and sort grocery deliveries, build displays as required for daily sales, help in other areas of store as needed, and to ensure a positive shopping experience for customers
Nature and Scope
Primary emphasis in this position is on meeting daily needs in stocking, load cutting, sorting and display building in order to ensure maximum department sales, product availability and provide high level of customer service. The primary challenge is product location and acquiring necessary production speed in cutting, sorting and stocking. This position requires ongoing walking, moderate to heavy lifting, operation of pallet jack, use of box cutter, and cash register. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Grocery Manager or person in charge.
Assist customers Greet customers Answer customer questions and process customer requests Answer grocery telephone calls promptly Bring customers to location of item when needed Assist with product replacement and price checks Assist at checkout and cashier as needed
Stock groceries on shelves, racks and display cases Meet or exceed production requirements Complete assigned tasks in an efficient and timely manner Follow case cutting standards Ensure correct placement of stock Handle product carefully to avoid damage Rotate and face product as required Adhere to store and department policies and procedures Maintain department conditions ; product availability and placement, display to shelf stocking, facing rotation, cleanliness, safety and signing
Cut and sort grocery stock loads as assigned Meet or exceed production requirements Cut cases properly to avoid product damage Properly sort stock by aisle, load onto cart or pallet in stable manner and move to proper aisle for stocking
Build displays as assigned Prepare location according to instruction and cuts, stock and face display product Restock, rotate and face as needed
Assist in completing produce order
Clean sales floor and back room as necessary Pick up/compacts cardboard, stack pallets, clean up spills, store overstock Clean shelves and racks as needed
Assist with cashiering when needed Scan and process customer orders Ensure positive customer relations and satisfaction Ensure proper handling of tender and coupons Follow front end security procedures Utilize proper etiquette for telephone and intercom calls
Follow all store and department policies and procedures
Perform other duties as assigned or delegated
FREQUENT: 15% of the work shift or at least ten repetitions per work shift.
OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift.
Physical lifting/carrying over 50 lbs., pushing/pulling to 2000 force lbs. walking, reaching, standing, stooping/bending, squatting, kneeling, repetitive motion: turning, bending equipment operation:
fork lift, pallet jack, carts, box cutter, compactor, baler, scanner, register, scale, check approval machine, coupon machine, paging system
Position functions may vary by store location.