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Quality Supervisor-MQC Sector Lead

Newberry, South Carolina
Job Type
3 Aug 2022
Position Summary

This position oversees the operations of market quality control and assurance. Leads investigation of finished goods and materials related to market quality performance.

Role and Responsibilities

  1. Enhance market quality by tracking, analyzing, and improving Cumulative Annual Service Rate.
  2. Conduct research to determine root-cause of market quality performance.
  3. Oversee the implementation and verify effectiveness of countermeasures to improve market quality performance.
  4. Develop and implement quality plans, processes, and procedures to meet customer requirements for products and services.
  5. Review and provide feedback for Service Contents during new model development stage and manage the report submssion for approval.
  6. Provide inputs for improvement during new model development stage based on past and current models' market defect analysis data.
  7. Organize and manage field test programs per directive.
  8. Oversee sector specific processes to ensure ISO Certification compliance.
  9. Prevent poor quality events in the market through analysis and early detection.
  10. Develop and report quality training plans and progress for MQC Sector Team.
  11. Responsible for employee hiring and retaining/growing team members.
  12. Conduct performance reviews of direct reports.
  13. Build teamwork and synergy within CS Group and with other functional groups.
  14. All other duties as assigned
Skills and Qualifications

  1. Education: Bachelor's degree in Business Management or Engineering
  2. Experience: Minimum 2 years experience in management within manufacturing company (at least 1 year experience in home appliance manufacturing company preferred)
  3. Knowledge: Recognize and enhance quality standards for projects and products
  4. Skills: Supervision and management skills, process analysis, statistical analysis, innovative, problem solving, risk management, decision making, collaboration, time management, driving force, logistics organization
  5. Global role that will work with HQ
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  • Job Reference: 676650890-2
  • Date Posted: 3 August 2022
  • Recruiter: Samsung Electronics America
  • Location: Newberry, South Carolina
  • Salary: On Application
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent