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Resident Liaison Officer

Location
Blackpool, Lancashire
Salary
£22,000 to £23,000
Job Type
Permanent
Posted
20 Sep 2022
Resident Liaison Officer Blackpool Social Housing Refurbishment The Company A dynamic property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 21 locations across the UK. As an award-winning contractor, this business is a social and environmentally responsible family run business with a rich heritage, delivering a range of bespoke services and solutions to a wide variety of clients. The Role This is an excellent opportunity for an enthusiastic Resident Liaison Officer to work on their Affordable Housing Kitchen and Bathroom Refurbishment, Planned Works programs across the Blackpool area. Delivering customer focused services in a demanding public facing environment is essential. Dealing with the various enquiries and issues our diverse customer base will have. The role will involve taking the lead in dealing with customer enquiries and issues relating to the various types of works the Operational team and Sub Contractors perform in the resident s homes. The purpose of this role will be to support the Operational team in achieving customer satisfaction through liaison with customers and internal teams to ensure the repair and improvement work is carried out with minimal impact to the customer. What you need to succeed Ideal candidates will have worked in a similar role and must have experience of the Affordable Housing sector Must have confident presentation and communications skills Excellent IT skills, proficient in the use of MS Office Must be flexible in hours of work and travel and hold a Full UK Driving Licence Benefits Competitive salary 26 Days Hols & Bank holidays option to buy or sell holidays Discounted Healthcare Scheme Enhanced Maternity and Paternity pay A day paid volunteering per year Length of service awards Any many more . How to Apply? If you're interested please e-mail Alice Clarke on or apply online By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed) This can be viewed at: (url removed)
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Details

  • Job Reference: 717195715-2
  • Date Posted: 20 September 2022
  • Recruiter: Ionic Recruitment
    Ionic Recruitment
  • Location: Blackpool, Lancashire
  • Salary: £22,000 to £23,000
  • Sector: Construction
  • Job Type: Permanent