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Sales Support Administrator

Milton Keynes, Buckinghamshire
Remote Working
Remote Working
£26,000 to £28,000
Job Type
21 Sep 2022
We re recruiting for a Sales Support Administrator for our established client based in Milton Keynes. Hybrid working arrangement after satisfactory training. 3 days office/ 2 days working from home. Hours: Mon Thurs 08:30 5pm. Fri 08:30 3:30pm. Job Purpose To manage customer orders and enquiries in a professional and effective manner. Building strong rapports with external and internal customers, you will strive to exceed expectations, and identify more effective ways of working, representing our client s best interest. Key Tasks and Responsibilities: Input and manage customer orders within distribution deadlines using the AEP and SAP systems Manage customer queries (product/delivery/availability/shortages etc.) and account queries by obtaining and evaluating all relevant information Identify and resolve customer issues. Invoice and credit customers for goods within specified time limits, making use of SAP periodic reports. Co-ordinate and progress orders and advise customers/ Business Development Managers of order status Liaise with Credit Control in support of a coordinated smooth running of accounts Maintain an organised up-to-date administration system to ensure efficient query resolution Liaise with Logistic Service Centre on the closure of customer complaints. Essential Skills/Experience: Proven sales administration experience Advanced user of MS Office packages (Word, Excel) Desirable Skills/Experience SAP knowledge Supporting information Right to work in UK Lives within daily commuting distance of Milton Keynes Although the role is based at the Milton Keynes office, there may be a requirement to travel for customer meetings. Benefits 25 days holiday option to buy up to 5 further days during the February benefits window Company Pension PMI single cover, option to add partner/family at employee cost in benefits window (February) Life Assurance Flexible benefit options e.g., dental insurance, critical illness If you re looking for a challenging role within a thriving, global organisation, please click apply now, or call us on (phone number removed) for an informal chat
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  • Job Reference: 718105865-2
  • Date Posted: 21 September 2022
  • Recruiter: Working Solutions Recruitment
    Working Solutions Recruitment
  • Location: Milton Keynes, Buckinghamshire
  • Remote Working: Some remote working possible
  • Salary: £26,000 to £28,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent