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Senior Associate, Driver Onboarding & Conversion Ops International

San Francisco, California
Job Type
29 Jul 2022
About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about - helping grow businesses and the communities that support those businesses.

About the Role

We're looking for a  creative, and analytical Senior Marketing Associate to help brief, develop, and project manage marketing campaigns to acquire, onboard, and retain drivers for Canada, Australia, New Zealand. You'll work with multiple teams to launch  campaigns in paid media, the driver sign up flow, and in CRM. You will have access to a strong network of agency and internal partners to implement these efforts and run experiments. 

This is a truly unique opportunity to help define and shape a fast-growing, global brand. This role works collaboratively with other owners on the growth marketing team, and cross functionally with acquisition, conversion ops, brand, and audience insights teams.  This candidate must be able to thrive in a fast-paced environment with a roll up your sleeves attitude and entrepreneurial spirit.

You're excited about this opportunity because you will
  • Identify audience insights from existing research to propose experiments in product and CRM for new  Dasher onboarding and retention of active Dashers  for Australia, New Zealand
  • Project manage creative development for targeted campaigns-across acquisition, CRM and signup/onboarding-such as seasonal campaigns or localizing  US brand campaigns where relevant
  • Implement a roadmap of Driver-facing marketing content and manage the end-to-end creative process to bring our Dasher brand to life to select audiences
  • Enable creative concepts for testing on the landing page and in the online signup flow
  • Equip select marketing partners with marketing assets as needed
We're excited about you because
  • Have 2+ years of experience in Content Marketing & Integrated Campaign Management.
  • Have an interest in omni-channel (360) marketing campaigns that deliver results.
  • Have an eye for details and analytics. 
  • Are able to navigate in a cross-functional team.
  • Are excited about the future of last-mile delivery.
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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  • Job Reference: 670801262-2
  • Date Posted: 29 July 2022
  • Recruiter: DoorDash
  • Location: San Francisco, California
  • Salary: On Application
  • Sector: Science & Technology
  • Job Type: Permanent