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Senior Director, Select Brand Marketing

New York
Job Type
20 Sep 2022
Job Number 22152399 Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Senior Director, Select Brand Marketing, is a key member of the Brand Marketing Team within the Global Brand and Marketing organization, leading all marketing efforts for the Classic and Distinctive Select Brands of Marriott including AC Hotels, Aloft, Moxy, Element, Courtyard, Fairfield, Four Points, Springhill, TownePlace Suites and Residence Inn. This position will define brand marketing strategies and lead a team in executing integrated plans including the creative and messaging platforms; advertising, marketing, and communication campaigns; and tactical plans across paid, earned, and owned mediums to support brand health, company business objectives and overall profitability. This position will work in close collaboration with the Global Brand Management team, other marketing/comms disciplines (partnerships, PR, social/content marketing, portfolio marketing, loyalty marketing, paid media, etc.), channel owners and international continent teams to execute brilliantly and deliver results. This role also champions each brand's positioning and owns each brand's visual and verbal identity, including systemwide pull through across all touchpoints in the consumer journey including but not limited to distribution channels, in hotels and across all marketing and communication efforts. As part of this, responsibilities include the synthesis of information relevant to the planning process, incorporation of input from key business leaders through the planning process, development of plan content, program budgets and results, development and execution of marketing programs and collaboration on any brand media strategy and buying. This position requires a strategic leader who is a passionate brand marketer with a strong creative eye, excellent attention to detail and comprehensive experience in cross-discipline project management. While the Senior Director will have direct responsibility over the Select brands, they may also take on responsibility for other brand marketing projects depending on overall need. CANDIDATE PROFILE Education and Experience Required. 4-year degree from an accredited university in Business Administration, Marketing, or related major and 10+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performanceOR. 12+ years of relevant professional experience in marketing or related function, demonstrating progressive career growth and pattern of exceptional performance Experience managing and defining transformational strategies for business units Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Education and Experience Preferred. MBA preferred CORE WORK ACTIVITIES Brand Marketing Planning and Implementation. Develops recommended brand marketing plans in context of company go-to-market strategy, including 1-2 year objectives, strategies, target customer descriptions, organizing marketing concepts to integrate/amplify marketing programs, key metrics, and 18-month marketing calendar Sets brand messaging strategy to provide direction and prioritization to the marketing organization and broader customer contact channels Aligns brand marketing program investments with objectives and strategies and ensures appropriate funding levels are secured for all programs identified in the marketing plans Develops visual and verbal aspects of brand voice Supports development and execution of all brand communications; on-line, off-line, targeted media, direct marketing, experiential landing environments and brand pages Develops high impact communications to deliver brand marketing plans and plan updates to HQ senior leaders, marketing departments, regional teams, franchisees, and hotel general managers Partners with Partnership Team on all partnership efforts for the Select brands including setting a partnership strategy, identifying partnership opportunities and coordinating the integrated implementation of such partnerships with various disciplines (Brand Management, etc.). Establishes comprehensive marketing strategies for the brands under their responsibility along the entire consumer journey, including experiential marketing activations, content creation and earned, owned and paid media communications to promote these activities Maintains strong knowledge of our core target customer and brings the latest marketing insights and innovations into the organization in order to inform and frame marketing plans. Establishing and executing the global brand marketing plans. Protects, celebrates and grows the brands, enhances marketplace relevance and delivers the brand promise Develops and ensures implementation of programs to continue to successfully position the brands and achieve specific plan objectives and category leading results Leverages marketing, competitive and consumer insights to inform the business, marketing plan, as well as marketing activities Provides oversight, functional and business direction to ensure the successful execution of brand marketing strategies and programs Develops, creates, and measures impact of brand marketing to include brand voice, marketing activation and guidelines, portfolio messaging, advertising, photography and guidelines, brand integration, public relations, brand experience partnerships, experiential marketing and events, website development, promotions, marketing innovation, key continental regional pull through strategies and tool content development Creates solid creative briefs that logically tie to impactful consumer insights leading to best-in-class creative work from Marriott's agency partners. Supporting the global positioning and growth of the portfolio. Coordinates and supports key organizations including global marketing, public relations, sales, marketing, finance, owner services, revenue management, Digital, regional sales/marketing leaders and other functions to drive effective, on-brand execution and results requirements of the plan Interfaces with Global Sales to develop and execute appropriate field sales and marketing plans globally Ensures that business model, positioning and core proof points are clearly articulated for the brands, understood by key stakeholders and scalable to drive system growth. Managing marketing budgets, scorecard results. Develops annual marketing program budgets and allocates budgets by program based on the marketing plan. Maintains tracking and reporting of key budget operational processes and reports throughout the year Works with Consumer Insights, Reporting & Analytics, Finance and other groups to develop/maintain marketing scorecard processes and reports throughout the year (metrics include program revenue, profit, key awareness and perception shift measurements, paid search revenue, digital results and other metrics as pre-established in the marketing plan) Holds accountability for ensuring marketing program budgets and administrative budget targets are met and not overspent. Delivering on the Needs of Key Stakeholders. Understands and meets the needs of key stakeholders Communicates concepts in a clear and persuasive manner that is easy to understand Demonstrates an understanding of business priorities Supports achievement of performance goals, budget goals, team goals, etc. Providing Technical Support and Consultation. Provides technical expertise and technical leadership within own and other teams Provides recommendations to improve the effectiveness of processes and programs Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes Demonstrates advanced knowledge of function-specific procedures Applies knowledge/judgment to achieve business goals Foresees, identifies, and resolves problems Keeps up-to-date technically and applies new knowledge to job Performs other reasonable duties as required for this position. MANAGEMENT COMPETENCIES Leadership. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution. Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Building Relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (eg, HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed. Generating Talent and Organizational Capability. Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges Basic Competencies - Fundamental competencies required for accomplishing basic work activities
  • Basic Computer Skills - Uses basic computer hardware and software (eg, personal computers, word processing software, Internet browsers, etc.)
  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences
  • Reading Comprehension - Understands written sentences and paragraphs in work related documents
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience. This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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    • Job Reference: 717201233-2
    • Date Posted: 20 September 2022
    • Recruiter: Marriott International
    • Location: New York
    • Salary: On Application
    • Sector: Sales & Marketing
    • Job Type: Permanent