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Service Technician IAG Cargo

Hounslow, London
Job Type
20 Sep 2022
Role Profile Title: Service Technician Reports to: Duty Manager Context: Working within IAG Cargo, the service technician will be performing maintenance duties to ensure productivity and output, equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales. Vanderlande Values Accountabilities Ownership To be proficient in all aspects of the operation and maintenance procedures. To repair and maintain all equipment through a proactive approach of planned preventative maintenance with a "right first time" approach and to seek permanent solutions through a culture of continuous improvement. Ensure rapid response to breakdown situations and effective corrective maintenance regimes. To enter all work carried out and parts used into Maximo To be conversant and capable of working in all areas: - ULD Systems - Cage Systems - Premia Build Reputation with Customers Interface to customer in a Professional and Courteous Manner either face to face, telephone, email. Ensure contract SLAs are consistently achieved and improved Generate and send SMS texts / updates in line with customer requirements Drive to Win Ensure contract SLA's are consistently achieved and improved. Perform planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Record all work done and parts used in CMMS system (Maximo) Team Play Provide cover for other service technicians / Shifts when necessary. Ensure thorough knowledge transfer through sharing of knowledge and information. Every day better Carry out routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Look to find root cause of issues and find permanent solutions to issues encountered. Safe Base & We Care Ensure all company legislative Health & Safety regulations and policies are maintained. Work in a safe considerate manner and leave all work areas clean and tidy at all times. Skill & Experience: Demonstrate problem/fault fining skills. Understand how to collect, validate sufficient information to carry out effective root cause analysis and develop recommendations for implementation Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels Be computer literate Ability to read and interpret drawings Be able to plan and prioritise work load Be able to work on own initiative as well as a member of a team Be of smart appearance and behave professionally and be respectful to all people Work overtime as required Be experienced in the use of PPM systems Essential Time served apprenticeship or equivalent City & Guilds/NVQ level 3 or above in maintenance mechanical/electrical discipline Previous experience within an FMCG manufacturing or automated warehousing environment (essential) A proactive approach to fault finding alongside excellent communication skills Be a team player with a flexible and pragmatic attitude Desirable 18th edition ONC/HNC Multiskilled Have experience in using PLC s and diagnostics Have experience in training/coaching
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  • Job Reference: 717195038-2
  • Date Posted: 20 September 2022
  • Recruiter: Vanderlande Industries UK ltd
    Vanderlande Industries UK ltd
  • Location: Hounslow, London
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent