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Service & Warranty Advisor

Exeter, Devon
Job Type
21 Sep 2022
A brand new position and exciting opportunity for a Service & Warranty Advisor to join a continuously growing Company that designs, manufactures and distributes to more than 30 countries. They have a proven record of developing and promoting staff within their dynamic Business with starting salary of £21,5000 and excellent benefits from our Flexi-Time Policy, Cycle to Work Scheme, Employee Assistance Programme for a range of health, life and work issues, along with generous staff discount on our products. 6.4 weeks starting holiday that will rise with length of service. Are you an experienced Advisor that delivers great Customer service? As our Service & Warranty Advisor you will be required to Receive telephone calls from customers, dealers and engineers, ensuring all calls are dealt with promptly and in a friendly and professional manner. Log customer issues onto our Customer Relationship Management system, detailing all communication to the customers to ensure our records are kept up to date and accurate at all times. Manage, log and process customer payments for on-site Square Terminal payments, raise invoices, collate details and purchase order invoices. Develop a rapport with our engineer network and build relationships with the immediate team, internal departments and customers. Have you got excellent communication, listen and communicate complex production information clearly and concisely? Are you self-motivated, able to multitask with excellent organisation skills? Computer literate in MS Office and experience in the use of Customer Relation Management systems? Have you got exceptional skills for building and maintaining good client relations? If you are saying yes to all of the above then We would love to hear from you contact Kirsty at Elite Recruitment Solutions Exeter or hit apply via this job board
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  • Job Reference: 718106752-2
  • Date Posted: 21 September 2022
  • Recruiter: Elite Recruitment Solutions
    Elite Recruitment Solutions
  • Location: Exeter, Devon
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent