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Showroom Manager - Decorative Hardware & Plumbing Sales

Louisville, Kentucky
Job Type
27 Jul 2022

Showroom Manager - Decorative Hardware & Plumbing Sales

We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.

The Company: Willis Klein Showrooms offer Decorative Hardware and Plumbing Fixtures and is known for the great care we take with clients and employees alike.

  • Our three showroom locations serve homeowners, interior designers, decorators, architects, and builders with the same dedication with which Willis Klein founded the company.

The Position : We're looking for a Showroom Manager at our St. Matthews (Louisville, KY) showroom. Compensation is between $40k - $50k salary, based on experience, plus transactional bonuses, and quarterly performance compensation.

  • We offer Health, Dental, Vision and Life Insurance
  • We also offer PTO and Retirement Plans

Requirements: To be eligible for hire, the Showroom Manager at Willis Klein Showrooms should embody the qualities and values of trustworthiness, respect, and accountability, setting an example for everyone.

Additional requirements for the Showroom Manager include, but not limited to:

  • Ability to train and lead a team of staff
  • Strong attention to detail
  • 3-5 years retail sales experience
  • Minimum of 1 year retail management experience
  • Previous experience with CRM systems; developing and delivering reports to senior management
  • Excellent customer service and the ability to work well with others
  • Plumbing/Door Hardware industry experience is a plus
  • Willing to learn company product and memorize/understand company vision

Responsibilities: The Showroom Manager at Willis Klein Showrooms is responsible for leading and directing a professional sales team; developing and cultivating their growth while maintaining a strong focus on the company vision.

Additional responsibilities for the Showroom Manager include, but not limited to:

  • Driving sales team toward executing company strategy
  • Profitability and growth of core services for assigned accounts, including contract retention, expansion, and addition of services
  • Collaborate with internal resources to align activities, support, and talent to deliver sales
  • Instruct and train sales staff through defined selling methodology, ensuring fundamentals and meeting company standards
  • Hold staff accountable to drive sales and achieve KPI's by setting clear expectations that support managerial objectives
  • Ensuring showroom is both presentable and attractive to customers through cleanliness and replacement of product on a regular basis
  • Regular development and review of sales plans with staff and senior management to ensure achievement of goals and continual improvement

The Location: Willis Klein Showrooms is located in Louisville, Kentucky. This is a great place to live because of the affordable housing market, adequate outdoor recreation, and quality education. Louisville is also home to a thriving culinary scene, action-packed sporting events, and the Kentucky Derby!

Why Should You Apply?

Career Advancement. We're committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you.

Team Culture. At Willis Klein, our culture is at the heart of everything we do. We're dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity.

Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and more!

Willis Klein Showrooms is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.


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  • Job Reference: 669001986-2
  • Date Posted: 27 July 2022
  • Recruiter: Willis Klein Co.'s
  • Location: Louisville, Kentucky
  • Salary: On Application
  • Job Type: Permanent