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Systems Engineer (Cloud)

Location
Virginia Beach, Virginia
Job Type
Permanent
Posted
27 Jul 2022
Description:

DroneUp is seeking a Systems Engineer (Cloud) that will be responsible for day to day management and improvements to the tools that our users will use to communicate and stay productive, including but not limited, to Okta, Google Workspace, and Microsoft Intune. The Cloud Solutions Engineer will have a high level view of the current status of systems and an understanding of how they connect with each other. This position will also support, monitor, and maintain cloud based infrastructure and the associated systems and processes. This role will be comfortable in looking at data to develop, plan, and execute large scale projects used to streamline and generally improve user experience through various levels of automation.


Responsibilities

  • Develop workflows, automation, processes, or solutions to proactively prevent problems, improve user productivity, and automate recurring tasks
  • Develop and maintain modern desktop/device management solutions using Windows 10, Android, iOS, and MacOS with Intune and Kandji
  • Package, test, and deploy applications for Windows 10, Android, iOS, and MacOS
  • Grow, scale, and document new SaaS applications and review them with the other business units to solve their growth challenges
  • Work within DroneUp's various cloud platforms (Azure, GCP, AWS)
  • Assist in day-to-day project coordination and management of cloud resources, including troubleshooting problems and outages
  • Provide recommendations for physical and cloud related upgrades and improvements
  • Create new systems and analyze, test, and assess software and/or other technical changes to meet DroneUp's requirements
  • Monitor systems performance and create reports to management based on this information
  • Respond to requests from change control, service outages, service requests, and act as a technical escalation resource to others on the team
  • Create and maintain technical documentation of related systems and implementations
  • Ensure accountability for delivering well-tested, secure technologies that support DroneUp's vision and strategy
  • Provide analysis, troubleshooting, communication, and consulting to clients and vendors
  • Stay up-to-date with most current and emerging technologies
  • Provide hands-on assistance to ensure all projects and deliverables are completed accurately and on time, including deployment of projects and initiatives
  • Provide analysis, troubleshooting, communication, and consulting to clients and vendors
  • Procure hardware, software, and other IT related equipment as needed
  • Other duties as assigned
Requirements:
  • Bachelor's degree in Computer Engineering, Computer Science, or equivalent experience
  • At least 2 years of relevant experience with cloud services and 3 years of system administration engineering experience
  • Certification in at least one of the following; AWS Certified Cloud Practitioner, Azure Fundamentals, or GCP Foundational preferred
  • Experience supporting cloud-based and SaaS applications using Okta, including Intune, Kandji, Atlassian products, and Google Workspace
  • Experience building and maintaining systems within Azure, GCP, or AWS
  • Experience working with API's to interconnect various applications and build workflows to provide efficient user lifecycle management
  • IaC / Scripting experience preferred
  • Background in meeting security compliance such as HIPAA, HiTrust, ISO, and PCI
  • Understanding of current technology and compliance requirements
  • Understanding of fundamental networking concepts, practices, procedures, and protocols
  • Knowledge of best practices around engineering, data security and identity
  • Self-starter able to troubleshoot independently in downtime or outage situations with the ability to also work in a team environment
  • Expert level knowledge of macOS and Windows operating systems
  • Okta Professional Certification preferred
  • In-depth knowledge of various IT systems including email, identity, system monitoring, and device management
  • Excellent written and verbal communication skills
  • Strong organizational, analytical, and critical thinking skills

This position also requires the following essential functions:

  • Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery
  • Capacity to reason and make sound decisions
  • Ability to regularly perform all job functions at Company's office or work site
  • Fingering (e.g., picking, pinching, typing, or other working that uses the fingers)
  • Ability to read complex documents in the English language
  • Ability to write complex documents in the English language
  • Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
  • Capacity to think, concentrate and focus over long periods of time
  • Repetitive motions of any part of the body


PI

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Details

  • Job Reference: 668996920-2
  • Date Posted: 27 July 2022
  • Recruiter: DroneUp LLC
  • Location: Virginia Beach, Virginia
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent